Privacy Notice

Palm Island Pharmacy respects your privacy. This notice explains what we do with your information. This website does not collect any personal information.

What we collect

Your name, address, date of birth, Medicare and concession details, your prescriptions and medicines, allergies and other health information you or your health service give us.

Why we collect it

To supply your medicines safely, to give you advice, and to claim under government programs such as the Pharmaceutical Benefits Scheme.

Who we share it with

• Your doctor, clinic, hospital or other health service, for your care.
• Government agencies such as Services Australia, where the law requires it.
• My Health Record, unless you have told us not to upload.
• QScript, Queensland’s monitored medicines system, as the law requires.

We do not share your information with anyone else unless you agree or the law requires or allows it.

How we protect it

Your records are kept on a password-protected computer and in the dispensary, away from the public. Old paper records are shredded.

Seeing or correcting your information

Ask the pharmacist. We will ask for identification.

Concerns or complaints

Talk to the pharmacist, phone 0490 851 841 or email info@palmislandpharmacy.com.au. If you are not satisfied, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or at www.oaic.gov.au.